FAQs

Home/FAQs
FAQs 2017-05-21T11:09:52+00:00

What weight cable is best for me?

Hyper 1.3

NOT RECOMMENDED FOR BEGINNERS. Recommended for advanced jumpers who can already turn 75+ double unders.

Ultra 1.8

NOT RECOMMENDED FOR BEGINNERS. Recommended for advanced jumpers who can already turn 60+ double unders.

Elite 2.6

IDEAL FOR INTERMEDIATE TO ADVANCED. Recommended for jumpers who can already turn 50+ double unders.

Buff 3.4

IDEAL FOR BEGINNERS TURNING LESS THAN 50 DOUBLE UNDERS AND FOR ADVANCED LOOKING TO INCREASE INTENSITY.

LEARN MORE

Which length is best for me?

View the sizing chart and locate your height while wearing your normal work out shoes. Then see the indicated rope length recommended for that height. That is the measurement you would select when purchasing your Custom Rx Jump Rope. Please note: Cables supplied from Australia are in even 2″ increments e.g. 8’4″, 8’6″, 8’8″ etc. If the chart recommends an odd cable length select the nearest cable longer (beginners) or shorter (intermediate to advanced) than the cable length recommended on the sizing chart. For example, if you are a beginner, 5’7″ tall = 8’7″ cable choose the 8’8″ cable (one cable size longer). If you are an intermediate to advanced jumper, 5’7″ tall = 8’7″ cable choose the 8’6″ cable (one cable size shorter).

LEARN MORE

The colour I want isn’t available

Only certain handle and cable colours are readily available in Australia. If you’re wanting a specific handle colour we will happily order it from Rx Smart Gear USA for you. Lead time is approximately 2-3 weeks from order. Please note that there may be an additional charge for special orders. Send us and email with your wish list info@rxsmartgear.com.au or click ‘LEARN MORE’ to be taken to our Contact page.

CONTACT US

Deliveries and tracking

On dispatch of your order a tracking number is sent to the email address provided at time of the order. Please use this number to track status of your delivery.

It is the responsibility of the buyer to provide the correct delivery address. Correct delivery address includes unit or suite number, street number, suburb, business name and floor if sending to a business. Rx Smart Gear Australia will not take responsibility for missing items due to incorrect addresses being provided. Rx Smart Gear Australia will not be responsible for costs of resending items that have incorrect shipping details. If you are missing and cannot find the an item using the tracking number provided at dispatch please email info@rxsmartgear.com.au or click ‘LEARN MORE’ to be taken to our Contacts page.

CONTACT US